Frequently Asked Questions

Students and staff can navigate to helpdesk.oxfordsd.org to submit a technology request for issues with district issued computers, iPads, classroom A/V equipment, accounts, software, and Wi-Fi/networking. Here you’ll log in with your district username and password.

For issues related to curriculum and instructional technology applications, including Mastery Connect, MSIS, PowerSchool, SchoolStatus, Seesaw, TeachBoost, and Vector, please submit your request through PADdesk.

We strive to resolve all requests within 5 working days from when the request was originally submitted.

Submitting a technology request is the fastest and easiest way to contact our department. If you need immediate assistance, check out our Technology Staff contact page to contact specific Technology Department individuals.

Both students and staff can reset their district password by accessing the password reset portal, available in the staff resources page on the district website, while on-campus.

Elementary students (grades 3-K through 5) will have an iPad assigned to them for classroom use. Secondary students (grades 6 through 12) will receive a MacBook Air computer with a case and charging accessories.

Yes, please see the Technology Fees and Fines page for more details regarding damage to district devices.

Yes, all information related to fees and fines can be found on the Technology Fees and Fines page.

Students with technology-related fees or fines can pay the school's office manager.

Schoology is the district’s Learning Management System. Schoology allows students to digitally submit documents, quizzes, tests, etc.

Students access Schoology via the Schoology website using their OSD credentials at elearning.oxfordsd.org.

Parents can view student submissions and activity via the web using their personal credentials at www.schoology.com.

Powerschool is our Student Information System. Parents and students can view all grades in this application. Powerschool is accessible via the web or through the mobile app.

PowerSchool Website

Self Service is an application that allows you to install district-approved applications and resources without an administrator password. You can use the Self Service application to install software such as Microsoft Word, lockdown browsers, browsers, printers, and much more. To access Self Service, look for it in your Applications folder on your computer or the home screen of your iPad.

You should immediately turn off your laptop and enter a tech request. Do not attempt to power on your device as this could cause more damage. Even though your device might still be functional, it could be only a matter of time before your laptop stops working. Your best chance to save your laptop and possibly avoid fines would be to notify the tech department as quickly as possible by entering a tech request and explaining exactly what happened. If tech is notified quickly enough, it is possible that liquid that has entered the inside of your computer could be removed to save it from damaging corrosion later.

Students and staff members who lose their charger are responsible for purchasing a replacement. Students who do not return a charger at the end of the semester will be assessed a fine based on current Apple pricing standards.

Purchase an Apple Charging Cable

Purchase an Apple Charging Brick